Monday, January 21, 2008

Traumatic Experience

A colleague, a few years my senior met an abusive client today. My colleague had given him some kind advice regarding his behaviour. Unfortunately his good intention was not appreciated. Client turned angry and rude, hurled insults, cursing my colleague, his parents and his 18 generations of ancestors in all colourful languages that only he can think of. Colleague was shocked. Didn't expect such awful words to come out from this young man. Then client turned violent, shoved and overturned 2 tables near him as he stormed out of the room. Everyone in the room were so traumatised that they all probably gonna need counselling for this.
Don't understand what kind of issues this guy has. It's kind of sad that he has so much anger in him. He ought to learn anger management, otherwise it's just going to eat him away eventually.

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